🛠 Tech Stack

💼 About This Role

You'll serve as a trusted technical advisor, designing complex solutions on the Braze platform for enterprise clients. You'll own the technical strategy and implementation across the customer lifecycle, driving adoption and time-to-value. This role offers a chance to work deeply with AI and machine learning at a fast-growing SaaS company.

🎯 What You'll Do

• Engage with clients to understand technical requirements and business goals
• Design and implement complex technical solutions and integrations
• Document technical requirements and bespoke integrations
• Troubleshoot advanced strategic technical needs for customers

📋 Requirements

• 3+ years in a technical role such as Solutions Architect or Technical Account Manager
• 3+ years managing complex customer environments with SaaS and APIs
• Strong communication skills for both technical and non-technical audiences
• Bachelor's degree in Computer Science or equivalent practical experience

✨ Nice to Have

• Experience with mobile SDK/API integrations
• Background in customer onboarding and implementation
• Knowledge of emerging trends in AI and machine learning

🎁 Benefits & Perks

• 🏖️ Unlimited PTO
• 🏥 Health insurance
• 🌍 Global team collaboration
• 📈 Growth opportunities

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Technical Interview· 60 min
3. 3Hiring Manager Interview· 45 min