💼 About This Role

You'll design AI-driven voice agents for healthcare, bridging clinical operations and conversational AI. Your work will enhance patient interactions and improve operational efficiency. This role offers the chance to transform patient care with cutting-edge technology.

🎯 What You'll Do

• Map health plan constraints into conversational AI scripts.
• Translate business workflows into engaging voice interactions.
• Write and refine dialogue flows for voice AI agents.
• Test and ensure clinical safety and compliance of each agent.
• Iterate and improve agents based on feedback and testing.

📋 Requirements

• 3+ years in health insurance, payor, or PBM environments.
• Expertise in member journeys and clinical operations.
• Experience in conversation design and content creation.
• Proven ability to deliver high-quality output in fast-paced settings.

✨ Nice to Have

• Healthcare AI experience
• Technical writing skills

🎁 Benefits & Perks

• 🏠 Flexible remote work
• 🏥 Healthcare AI expertise
• 💻 Cutting-edge technology
• 🤝 Collaborative environment
• 📈 Professional development

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical Interview· 60 min