🛠 Tech Stack

💼 About This Role

You'll partner with largest and most complex customers to ensure successful onboarding and long-term value realization. You'll lead multi-brand implementations and coordinate cross-functional teams. This is a hands-on role combining technical execution, project management, and executive relationship management.

🎯 What You'll Do

• Manage end-to-end onboarding for enterprise accounts
• Build detailed project plans for multi-brand deployments
• Configure Zapier automations and API integrations
• Facilitate executive business reviews

📋 Requirements

• 5–8 years in Customer Success or Account Management
• Experience with large or multi-brand accounts
• Proficient in Zapier with multi-step automations
• Experience using HubSpot and Metabase (or similar BI tools)

✨ Nice to Have

• Familiarity with home services or SaaS
• Tech-enabled operations experience

🎁 Benefits & Perks

• 🏖️ 15 days PTO plus 12 paid holidays
• 🏥 Full medical, vision, and dental from day one
• 💰 Employee stock purchase plan
• 🏠 Work from home reimbursement
• 🧘 Monthly wellness subsidy