💼 About This Role

You'll partner with regional Customer Success teams to drive customer value by deepening adoption, recommending best practices, and demonstrating advanced product features. Your work will directly accelerate time-to-value and maximize customers' investment in Delinea's identity security platform. This is a remote UK-based role with a collaborative, global team.

🎯 What You'll Do

• Partner with CSMs and account teams to drive customer adoption and value.
• Provide technical guidance on architecture, integrations, and roadmap alignment.
• Collaborate on success plans, executive reviews, and health checks.
• Serve as liaison to internal teams for unblocking support cases and escalations.

📋 Requirements

• 8+ years of experience in customer-facing technical roles.
• Bachelor's degree in STEM or equivalent professional experience.
• Strong technical aptitude and ability to explain complex concepts clearly.
• Excellent collaboration and communication skills.

✨ Nice to Have

• Experience in cybersecurity, particularly IAM or PAM.
• Track record of building trusted partnerships across Sales and Product teams.

🎁 Benefits & Perks

• 🏖️ Remote work within the UK
• 💰 Competitive compensation (estimated)
• 🌍 Global team collaboration
• 📚 Professional development opportunities
• 🏥 Comprehensive benefits (estimated)

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical Panel· 60 min