Tech Stack

Description

You will guide organizations through cultural and operational shifts during Salesforce deployments, ensuring users embrace new tools and processes. This role combines empathy with methodology to drive adoption and measure impact.

Requirements

• 7+ years leading change management for tech implementations
• Deep understanding of Salesforce and CRM ecosystems
• Mastery in facilitation and stakeholder engagement
• Strategic vision to define success metrics and prove ROI
• Exceptional communication skills, influencing all levels

Responsibilities

• Craft tailored change enablement strategies aligned with client goals
• Serve as trusted advisor on the people side of technical change
• Facilitate dynamic user training sessions and workshops
• Analyze KPIs (adoption rates, engagement) to refine strategies
• Mentor internal teams on change best practices