1d ago

Customer Experience Coordinator

Boston, Massachusetts, United States

$37.4k-$45.8k / year

full-timeretail

💼 About This Role

You'll act as the store's lead brand ambassador, shaping a radically personal customer journey and ensuring seamless client experiences. Partner with leadership to drive sales and service excellence.

🎯 What You'll Do

  • Exceed client expectations during each visit
  • Map clienteling activities for each guest
  • Ensure seamless efficiency in customer experience
  • Proactively address service issues with leadership

📋 Requirements

  • Previous experience in sales, hospitality, or service
  • Exceptional customer service and clienteling skills
  • Professional communication skills (verbal and written)
  • Flexible work schedule including evenings, weekends, holidays

🎁 Benefits & Perks

  • 👕 Clothing allowance each new season
  • 🎓 Top-of-the-line training program
  • 💵 Generous employee discount

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

  1. 1Recruiter Call· 30 min
  2. 2Interview with Store Leadership· 45 min
  3. 3Offer· N/A
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