1d ago
Customer Experience Coordinator
Boston, Massachusetts, United States
$37.4k-$45.8k / year
full-timeretail
💼 About This Role
You'll act as the store's lead brand ambassador, shaping a radically personal customer journey and ensuring seamless client experiences. Partner with leadership to drive sales and service excellence.
🎯 What You'll Do
- Exceed client expectations during each visit
- Map clienteling activities for each guest
- Ensure seamless efficiency in customer experience
- Proactively address service issues with leadership
📋 Requirements
- Previous experience in sales, hospitality, or service
- Exceptional customer service and clienteling skills
- Professional communication skills (verbal and written)
- Flexible work schedule including evenings, weekends, holidays
🎁 Benefits & Perks
- 👕 Clothing allowance each new season
- 🎓 Top-of-the-line training program
- 💵 Generous employee discount
📨 Hiring Process
Estimated timeline: 1-2 weeks · AI estimate
- 1Recruiter Call· 30 min
- 2Interview with Store Leadership· 45 min
- 3Offer· N/A
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