🛠 Tech Stack

💼 About This Role

You'll lead a team processing medical record requests in a high-volume production environment, ensuring compliance with HIPAA and client guidelines. Your core impact is maintaining workflow, handling escalated situations, and driving a positive work environment. This role stands out with a comprehensive training program and full benefits including tuition assistance.

🎯 What You'll Do

• Manage daily workflow and productivity of Health Information Specialists.
• Handle escalated calls and complex client issues.
• Assist with new hire training and onboarding processes.
• Lead audit team reviewing requests from payors.

📋 Requirements

• 1-2 years of Health Information related experience.
• Well-versed with HIPAA standards.
• Proficient in Microsoft Office (Word and Excel).
• Detail-oriented for accurate medical records.

✨ Nice to Have

• EMR experience with EPIC or Cerner.
• Previous production/metric-based work experience.
• Team building and career elevation experience.

🎁 Benefits & Perks

• 🏖️ PTO
• 🏥 Health, Vision, and Dental Insurance
• 💰 401k Savings Plan
• 📚 Tuition Assistance

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Phone Screen· 30 min
2. 2Technical Interview· 45 min
3. 3Panel Interview· 60 min