💼 About This Role

You'll own the customer onboarding strategy for a global payments platform, balancing frictionless UX with robust KYC controls. You'll leverage data to identify pain points and run A/B tests for continuous improvement.

🎯 What You'll Do

• Own the strategy for customer onboarding from discovery to product adoption
• Use data and analytics to identify pain points and drive continuous improvement
• Design and implement A/B tests to optimize onboarding UX/UI
• Balance frictionless onboarding with robust KYC controls

📋 Requirements

• 5 to 10 years of overall professional experience
• Experience in product management, go-to-market, or product design
• Experience taking products from ideation to delivery at global scale
• Bachelor's degree or higher with exemplary academic achievements

✨ Nice to Have

• Solid understanding of Onboarding, UX/UI, KYC or Risk
• Experience in hyper growth startup, software engineering, or financial products

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Technical Screen· 45 min
3. 3Onsite Interviews· 4 hours