🛠 Tech Stack

💼 About This Role

You'll serve as the primary strategic partner for assigned clients, driving satisfaction, retention, and growth. You'll own client relationships end-to-end, collaborating with Sales, Customer Success, and Operations teams. AI-forward tools and data insights will amplify your impact.

🎯 What You'll Do

• Manage client relationships as primary strategic partner for assigned accounts
• Identify upsell and cross-sell opportunities within accounts
• Own end-to-end renewal process
• Prepare and present business reviews to executive-level audiences

📋 Requirements

• Client relationship management skills
• CRM experience to manage accounts
• Ability to identify growth opportunities within accounts
• Excellent communication and problem-solving abilities

✨ Nice to Have

• Experience in SaaS or software industry
• Familiarity with AI-enabled tools and automation

🎁 Benefits & Perks

• 🩺 Medical, dental, and vision insurance
• 💰 401(k) with 100% match up to 4%
• 🏖️ Generous PTO accrual policy
• 👶 6 weeks paid parental leave
• 🎉 10 company paid holidays

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Phone Screen with Recruiter· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Panel Interview· 60 min