💼 About This Role

You'll manage post-sale customer relationships for public sector clients including federal and SLED entities, ensuring renewals and driving adoption of Zimperium's mobile threat defense solution. Your core impact is achieving customer delight and facilitating expansion opportunities.

🎯 What You'll Do

• Manage client relationships for renewals and expansion opportunities
• Drive product adoption and demonstrate business value
• Serve as trusted advisor with domain and product expertise
• Handle escalations and ensure customer satisfaction

📋 Requirements

• B.S. in Computer Science or equivalent engineering degree
• 10+ years experience with enterprise software solutions
• 5+ years in customer success roles, preferably with security companies
• Ability to travel

✨ Nice to Have

• Startup experience
• Domain expertise in mobility and security

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Final Round· 60 min