🛠 Tech Stack

💼 About This Role

You'll work alongside Principal Partner Engineers to ensure seamless integrations between Laurel and client Practice Management Systems, supporting high-stakes system migrations. You'll serve as the escalation point when integrations fail or systems go down, troubleshooting complex technical issues across multiple environments. This role combines DevOps monitoring, client-facing support, and the opportunity to shape mission-critical technical operations for top professional services firms.

🎯 What You'll Do

• Build and customize Boomi processes for client system integration with Laurel
• Monitor integration health and respond to alerts across all client environments
• Serve as Level 2 technical escalation for sync issues
• Communicate directly with client IT contacts during outages and escalations

📋 Requirements

• 3-5 years of technical experience in integration engineering, DevOps, or similar role
• API and database experience: comfortable with REST APIs, SQL queries
• Integration platform experience: iPaaS tools like Boomi, MuleSoft, or Zapier
• Client-facing communication: ability to explain technical concepts to non-technical stakeholders

✨ Nice to Have

• Experience with legal tech, professional services software, or time/billing systems (SAP, Workday, Aderant, Elite 3E, etc.)
• Familiarity with authentication protocols (SSO, SAML, OAuth)
• Knowledge of Microsoft 365 integrations (Exchange, Outlook, Teams)

🎁 Benefits & Perks

• 💰 Equity offered
• 🏖️ Remote work flexibility
• 🏥 Health insurance likely included (not specified but standard)

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Technical Interview· 60 min
3. 3Hiring Manager Interview· 45 min

🚩 Heads Up

• Potential on-call for evening/weekend work during critical cutovers
• Hybrid role combining DevOps, support, and client-facing duties may be overwhelming