1d ago

Engagement Manager

Remote (US)

$135k-$150k / year

full-timesenior Remotesoftware

🛠 Tech Stack

💼 About This Role

You'll oversee enterprise SaaS implementations for Fortune 500 clients, leading cross-departmental projects from kickoff to go-live. You'll serve as a trusted advisor, managing expectations and driving business outcomes through Tonkean's no-code process platform. This role offers the chance to shape solutions while working with a fully remote, distributed team.

🎯 What You'll Do

  • Manage enterprise customer implementations across multiple projects
  • Create iterative project plans focused on client value and MVP
  • Establish and maintain relationships with stakeholders at all levels
  • Triage escalations, diagnose risks, and drive mitigation plans

📋 Requirements

  • 5 years client-facing implementation or consulting experience
  • Experience with enterprise SaaS software deployments
  • Proven ability to manage multi-workstream projects
  • Hands-on knowledge of JIRA and Salesforce

✨ Nice to Have

  • Experience with operational workflows in Fortune 500 companies
  • Global distributed workforce management expertise
  • Familiarity with project management software setup and reporting

🎁 Benefits & Perks

  • 💰 Competitive compensation & equity package
  • 🏥 Medical, dental, and vision insurance
  • 🏖️ Virtual social events and annual company offsite
  • 💻 MacBook Pro and $1000 WFH setup stipend
  • 📈 401k retirement plan
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