1d ago
Engagement Manager
Remote (US)
$135k-$150k / year
full-timesenior Remotesoftware
🛠 Tech Stack
💼 About This Role
You'll oversee enterprise SaaS implementations for Fortune 500 clients, leading cross-departmental projects from kickoff to go-live. You'll serve as a trusted advisor, managing expectations and driving business outcomes through Tonkean's no-code process platform. This role offers the chance to shape solutions while working with a fully remote, distributed team.
🎯 What You'll Do
- Manage enterprise customer implementations across multiple projects
- Create iterative project plans focused on client value and MVP
- Establish and maintain relationships with stakeholders at all levels
- Triage escalations, diagnose risks, and drive mitigation plans
📋 Requirements
- 5 years client-facing implementation or consulting experience
- Experience with enterprise SaaS software deployments
- Proven ability to manage multi-workstream projects
- Hands-on knowledge of JIRA and Salesforce
✨ Nice to Have
- Experience with operational workflows in Fortune 500 companies
- Global distributed workforce management expertise
- Familiarity with project management software setup and reporting
🎁 Benefits & Perks
- 💰 Competitive compensation & equity package
- 🏥 Medical, dental, and vision insurance
- 🏖️ Virtual social events and annual company offsite
- 💻 MacBook Pro and $1000 WFH setup stipend
- 📈 401k retirement plan
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