1d ago
Store Operations Manager
Stamford, CT
โจ $55k-$75k / yearest.
full-timeretail
๐ผ About This Role
You'll lead a diverse team at a fun, entrepreneurial rapidly growing bakery. Your core impact is driving cookie quality, customer service, and sales performance while developing team members through training and mentorship.
๐ฏ What You'll Do
- Hire, coach and develop hourly staff including Shift Leaders and Crew
- Lead service components: food quality, customer service, cleanliness
- Manage inventory and audit controls
- Execute local marketing drops and in-store recognition programs
๐ Requirements
- 3+ years management/leadership experience in restaurant or retail
- Availability to work mid-to-late shifts Thursday through Sunday
- Proficiency with MS Outlook, Excel, MS Teams and Applicant Tracking System
- Ability to deliver exceptional customer service with hospitality focus
โจ Nice to Have
- Familiarity with commercial convection ovens
- Benevolent leadership style with player-coach mentality
๐ Benefits & Perks
- ๐ฐ Competitive base salary + quarterly bonus
- ๐ฑ $50/month cellphone stipend
- ๐ฅ Medical, dental, vision & pet insurance
- ๐๏ธ 2 weeks paid vacation + 2 personal wellness days
- ๐ช Free cookies and awesome swag
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Phone Screenยท 30 min
- 2In-Person Interviewยท 1 hour
- 3Offerยท 1 week
๐ฉ Heads Up
- Job title includes (GM) but not clearly distinguished from Store Manager
- Expectation to work late shifts and weekends not fully compensated in salary estimate
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