16h ago
Financial Crime and Customer Experience Analyst
Delhi
✨ $30k-$45k / yearest.
full-time Hybridfinance
🛠 Tech Stack
💼 About This Role
You'll analyze system-generated alerts to protect Allica Bank from financial crime and money laundering risks, while ensuring accurate customer records. Your work will directly safeguard customers and recover fraudulent funds. This role offers exposure across multiple financial crime disciplines.
🎯 What You'll Do
- Analyze system-generated financial crime and money laundering alerts.
- Assess adverse media alerts and determine impact on banking relationships.
- Process customer change of detail requests to maintain accurate records.
- Handle fraud recovery requests with other financial institutions.
📋 Requirements
- UK KYC/Fraud/Customer Experience support experience in a business bank.
- Knowledge of UK regulations (POCA, MLR, JMLSG, PSD).
- Strong organizational and administrative skills.
- Proficiency in Microsoft Office (Excel, Outlook, Word, SharePoint).
✨ Nice to Have
- Experience with AML or fraud detection systems.
- Ability to work UK shift hours (12pm-9pm IST).
🎁 Benefits & Perks
- 📚 Full onboarding support and development
- 💼 Discretionary bonus scheme
- 🏥 Private health cover
- 👶 Enhanced maternity and paternity leave
- 🎉 Regular social activities
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