3h ago
Client Success Associate
Remote - US
$65k-$95k / year
full-timejunior Remotehealth tech
🛠 Tech Stack
💼 About This Role
You'll own a portfolio of small to mid-sized employer clients, supporting enrollment and engagement with our digital mental health products. You'll build strong client relationships and manage day-to-day inquiries, driving member engagement. This role is ideal for someone eager to learn and grow in health tech.
🎯 What You'll Do
- Build strong relationships with clients as a trusted partner.
- Manage and resolve day-to-day customer inquiries.
- Support implementations and customer operations.
- Generate, customize, and analyze client-level reporting.
📋 Requirements
- At least 1 year of enterprise account management experience.
- Demonstrated ability to work collaboratively as part of a team.
- Strong problem resolution skills with stakeholders.
- Ability to manage deadlines in a fast-paced environment.
✨ Nice to Have
- An interest in healthcare, health tech, or mental health.
- Desire to develop presentation and storytelling skills via PowerPoint.
🎁 Benefits & Perks
- 🌴 Generous vacation policy
- 💼 Professional development fund
- 🕒 Flexible working arrangements
- 💰 Competitive salary packages including stock options
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