3h ago

Client Success Associate

Remote - US

$65k-$95k / year

full-timejunior Remotehealth tech

🛠 Tech Stack

💼 About This Role

You'll own a portfolio of small to mid-sized employer clients, supporting enrollment and engagement with our digital mental health products. You'll build strong client relationships and manage day-to-day inquiries, driving member engagement. This role is ideal for someone eager to learn and grow in health tech.

🎯 What You'll Do

  • Build strong relationships with clients as a trusted partner.
  • Manage and resolve day-to-day customer inquiries.
  • Support implementations and customer operations.
  • Generate, customize, and analyze client-level reporting.

📋 Requirements

  • At least 1 year of enterprise account management experience.
  • Demonstrated ability to work collaboratively as part of a team.
  • Strong problem resolution skills with stakeholders.
  • Ability to manage deadlines in a fast-paced environment.

✨ Nice to Have

  • An interest in healthcare, health tech, or mental health.
  • Desire to develop presentation and storytelling skills via PowerPoint.

🎁 Benefits & Perks

  • 🌴 Generous vacation policy
  • 💼 Professional development fund
  • 🕒 Flexible working arrangements
  • 💰 Competitive salary packages including stock options
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