🛠 Tech Stack

💼 About This Role

You'll be the first point of contact for patients, ensuring a world-class Total Patient Experience. You'll manage check-in/out, phone calls, and patient flow to maximize efficiency and customer service.

🎯 What You'll Do

• Greet patients and provide exceptional customer service
• Answer phones and manage patient inquiries
• Check out patients and collect payments accurately
• Complete daily reconciliations and cash drawer counts

📋 Requirements

• Minimum 1 year customer-facing experience
• High school diploma or GED
• Pass background check as required by state
• Proof of identity and right to work in the US

✨ Nice to Have

• Previous medical office experience
• Previous ophthalmic experience
• Proficiency in Microsoft Office Suite

🎁 Benefits & Perks

• 🏖️ Total Patient Experience training
• 💼 Supportive team environment
• 📚 Opportunities for growth

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

1. 1Recruiter Screen· 15 min
2. 2Interview with Manager· 30 min

🚩 Heads Up

• Physical requirements seem excessive for an office role (75% walking, lifting 25 lbs)
• Job description includes cleaning duties, which may not match 'Front Office Specialist' title