🛠 Tech Stack

💼 About This Role

You'll design and deliver customized training programs for SaaS clients, facilitating engaging virtual and onsite sessions. Your work will empower customers to maximize product value while driving measurable success outcomes. This role offers impactful client relationships and flexible remote work.

🎯 What You'll Do

• Lead development of customized training plans for individual accounts.
• Facilitate engaging virtual instructor-led and onsite training sessions.
• Conduct discovery sessions to understand customer goals and challenges.
• Design and execute Train-the-Trainer programs for customer teams.

📋 Requirements

• 5 years experience in instructional design in a SaaS environment.
• Proven facilitation skills in virtual and classroom settings.
• Strong understanding of adult learning principles and instructional design models.
• Proficiency with eLearning tools (e.g., Articulate 360, Captivate).

✨ Nice to Have

• Experience with customer education platforms.
• Knowledge of data analysis for training effectiveness.

🎁 Benefits & Perks

• 💰 Competitive salary $84k-$103k
• 🏥 Comprehensive health plans (medical, dental, vision)
• 🏖️ Paid time off and sick leave
• 📈 401k contribution plan
• 📚 Professional growth opportunities

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Skills Assessment· 60 min