🛠 Tech Stack

💼 About This Role

You'll manage a pipeline of delinquent accounts, evaluating hardship and driving resolution through borrower engagement and workout execution. Your core impact is moving accounts quickly to retention or liquidation while ensuring compliance. This high-accountability role is fully remote with a focus on speed and accuracy.

🎯 What You'll Do

• Manage a pipeline of delinquent accounts for loss mitigation evaluation
• Review borrower financials and determine workout eligibility
• Drive collection of complete and accurate documentation
• Communicate available options to borrowers clearly
• Make timely decisions based on hardship and guidelines

📋 Requirements

• 2+ years in loss mitigation, mortgage servicing, or underwriting
• Strong knowledge of loss mitigation solutions and default processes
• Experience reviewing borrower financial documents (tax returns, pay stubs, bank statements)
• Proficiency in Microsoft Office and servicing platforms

✨ Nice to Have

• Experience with chattel or non-traditional lending products
• Knowledge of CFPB or other regulatory requirements
• Bilingual (Spanish/English)

🎁 Benefits & Perks

• 🏖️ Flexible PTO
• 🏥 Medical, dental, vision insurance
• 💼 Equity for all employees
• 🏡 Remote-first environment
• 👶 Paid parental leave

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Phone Screen· 30 min
2. 2Technical Interview· 45 min
3. 3Offer· 1 week