2d ago
Customer Support Developer (Databases)
Canada
$101k-$110k / year
full-time Remotesoftware
๐ Tech Stack
๐ผ About This Role
You'll be the primary technical escalation point for database-related customer issues, writing Java and Kotlin to fix bugs in open-source connectors. Your core impact is shaping how customers move mission-critical data between databases, warehouses, and lakes. You'll champion the customer voice while getting your hands dirty in the code and contributing to Airbyte's open-source connectors.
๐ฏ What You'll Do
- Serve as primary technical escalation point for database customer issues
- Reproduce bugs by inspecting connector logs, query plans, and sync state
- Contribute fixes to open-source database connectors in Java/Kotlin
- Train and mentor Technical Support Engineers on database connector concepts
๐ Requirements
- 3-5 years of experience with relational databases (PostgreSQL, MySQL, MSSQL)
- Proficiency in Java and/or Kotlin for debugging and development
- Experience troubleshooting CDC (WAL/binlog/redo logs) patterns
- Hands-on experience with data warehouses like Snowflake, BigQuery, or Redshift
โจ Nice to Have
- Familiarity with Airbyte or similar data integration platforms
- Experience with cloud object storage (S3, GCS, Azure Blob)
- Knowledge of schema evolution and typed-columns behavior
๐ Benefits & Perks
- ๐๏ธ Remote-first culture
- ๐ฐ Competitive equity
- ๐ Professional development budget
- ๐ฅ Health and dental coverage
- ๐ก AI-assisted workflows
๐จ Hiring Process
Estimated timeline: 1-2 weeks ยท AI estimate
- 1Recruiter Screenยท 30 min
- 2Technical Coding Challengeยท 60 min
- 3Hiring Manager Interviewยท 45 min
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