17h ago

Commercial Field Engineer

San Francisco, CA | Boston, MA

โœจ $130k-$170k / yearest.

full-timemidsoftware

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll lead onboarding and implementation for CodeRabbit's commercial customers, configuring AI-powered code review within their CI/CD workflows. You'll serve as the technical escalation point for complex challenges and drive long-term adoption. This role offers the chance to shape AI-powered development tools at a fast-growing startup.

๐ŸŽฏ What You'll Do

  • Lead onboarding and implementation for commercial customers
  • Configure and optimize CodeRabbit within CI/CD environments
  • Deliver training sessions and workshops
  • Troubleshoot customer issues with support teams

๐Ÿ“‹ Requirements

  • 2+ years in a customer-facing technical role
  • Experience onboarding SaaS or developer tooling
  • Strong knowledge of software development workflows
  • Familiarity with cloud platforms like AWS, GCP, or Azure

โœจ Nice to Have

  • Experience with GitHub Actions, GitLab CI, or Jenkins
  • Experience with Kubernetes or Terraform
  • Startup experience

๐ŸŽ Benefits & Perks

  • ๐Ÿ–๏ธ Unlimited PTO
  • ๐Ÿฅ Health insurance
  • ๐Ÿ“ˆ Equity

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter Screenยท 30 min
  2. 2Hiring Manager Interviewยท 45 min
  3. 3Technical Interviewยท 60 min
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