🛠 Tech Stack

💼 About This Role

You'll partner with customers to assess their needs, design custom learning plans, and deliver high-impact training sessions. Your work will directly drive customer adoption and mastery of Atlassian tools. You'll help shape the future of customer education programs in a collaborative, global team environment.

🎯 What You'll Do

• Conduct customer needs assessments and identify skill gaps.
• Design and deliver customized learning success plans.
• Facilitate live training sessions with real-time adaptability.
• Track and report learning progress using data-driven metrics.

📋 Requirements

• Deep expertise in Atlassian ecosystem (Jira, Confluence, JSM).
• 3+ years in customer-facing training or technical support.
• Proven facilitation agility in live training settings.
• Experience with program management for training initiatives.

✨ Nice to Have

• Knowledge of adult learning principles.
• Familiarity with performance consulting.
• Experience building programs from scratch.

🎁 Benefits & Perks

• 🌍 Remote-first work environment
• 📈 Professional growth opportunities
• 🤝 Collaborative culture rated 4.7 on Glassdoor
• 🏖️ Flexible time off
• 💡 Impactful projects with industry leaders