2h ago

Experience Lead

Van Nuys, CA

$72.9k-$72.9k / year

full-timeAviation

💼 About This Role

You'll serve as the face of Aero's guest journey, delivering premium service in our lounge and onboard our private jets. You'll ensure a safe, seamless, and extraordinary end-to-end experience for all scheduled and charter flights. This role stands out for blending luxury hospitality with aviation operations at Van Nuys Airport.

🎯 What You'll Do

  • Serve as cabin host, delivering premium guest experience on all flights.
  • Serve as lounge host, handling check-in, luggage, and TSA screening.
  • Ensure guest safety, comfort, and service excellence throughout the journey.
  • Prepare aircraft cabin, ensuring cleanliness and stocking of supplies.

📋 Requirements

  • Experience in luxury hospitality or guest experience.
  • Excellent verbal and written English communication skills.
  • Flexible schedule including nights, weekends, and holidays.
  • Must be able to lift up to 100lbs and stand for extended periods.

🎁 Benefits & Perks

  • 💰 Pay: $72,930 base salary per year.
  • Time Off: vacation, sick, bereavement, and holiday.
  • 🩺 Benefits: medical, dental, vision, life, disability, 401k, FSA.
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