2h ago
Experience Lead
Van Nuys, CA
$72.9k-$72.9k / year
full-timeAviation
💼 About This Role
You'll serve as the face of Aero's guest journey, delivering premium service in our lounge and onboard our private jets. You'll ensure a safe, seamless, and extraordinary end-to-end experience for all scheduled and charter flights. This role stands out for blending luxury hospitality with aviation operations at Van Nuys Airport.
🎯 What You'll Do
- Serve as cabin host, delivering premium guest experience on all flights.
- Serve as lounge host, handling check-in, luggage, and TSA screening.
- Ensure guest safety, comfort, and service excellence throughout the journey.
- Prepare aircraft cabin, ensuring cleanliness and stocking of supplies.
📋 Requirements
- Experience in luxury hospitality or guest experience.
- Excellent verbal and written English communication skills.
- Flexible schedule including nights, weekends, and holidays.
- Must be able to lift up to 100lbs and stand for extended periods.
🎁 Benefits & Perks
- 💰 Pay: $72,930 base salary per year.
- ⏰ Time Off: vacation, sick, bereavement, and holiday.
- 🩺 Benefits: medical, dental, vision, life, disability, 401k, FSA.
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