💼 About This Role

You'll own strategic client accounts and drive revenue growth through upselling. You'll serve as the voice of the customer internally, influencing product development.

🎯 What You'll Do

• Own and grow a portfolio of key accounts with retention and revenue targets
• Develop and execute strategic account plans aligned to customer goals
• Identify and close upsell and cross-sell opportunities within existing accounts
• Lead renewals and commercial negotiations for long-term value

📋 Requirements

• B2B Account Management experience in gift card/rewards or SaaS/fintech
• Revenue growth track record with key accounts exceeding targets
• Commercial negotiation skills with senior stakeholder influence
• Technical product comfort translating complex concepts into customer value

✨ Nice to Have

• Experience with API onboarding and integrations
• Data-driven mindset with performance analysis skills
• Knowledge of the gift card or rewards industry

🎁 Benefits & Perks

• 🏖️ Enhanced annual leave - 26 days plus birthday off
• 🏥 Private Medical care through Vitality
• 💰 Employee Incentive Scheme
• 💻 Top spec equipment including laptop, mouse, keyboard, monitor
• 📚 Team Learning & Development budget

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter screen· 30 min
2. 2Hiring manager interview· 45 min
3. 3Final interview with director· 45 min