6h ago
Customer Onboarding Specialist
Coventry, GB
$26.3k+ / year
full-timeenergy
๐ผ About This Role
You'll make switching to us easy, guide customers on Low Carbon Technology and Electric Vehicle chargers, and problem-solve without endless transfers. Your work directly impacts fighting climate change.
๐ฏ What You'll Do
- Help customers select best Gas and Electricity tariffs.
- Guide customers on Heat Pumps and Solar adoption.
- Initiate Electric Vehicle charger installation journey.
- Take full ownership of queries and find solutions fast.
๐ Requirements
- Passion for customer service.
- Adaptability and a love for change.
- Clear communication and attention to detail.
- Background in fast-paced customer service is a bonus.
โจ Nice to Have
- Background in operations environment.
๐ Benefits & Perks
- ๐ฐ Salary of ยฃ26,300
- ๐ Best company to work for in 2022
- ๐ Top 10 companies for senior leadership
- ๐ Employee benefits perk hub
- ๐ Fighting climate change mission
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Application Reviewยท 1 week
- 2Phone Screenยท 30 min
- 3Interviewยท 1 hour
๐ฉ Heads Up
- Vague requirements focusing on attitude over skills.
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