6h ago

Customer Onboarding Specialist

Coventry, GB

$26.3k+ / year

full-timeenergy

๐Ÿ’ผ About This Role

You'll make switching to us easy, guide customers on Low Carbon Technology and Electric Vehicle chargers, and problem-solve without endless transfers. Your work directly impacts fighting climate change.

๐ŸŽฏ What You'll Do

  • Help customers select best Gas and Electricity tariffs.
  • Guide customers on Heat Pumps and Solar adoption.
  • Initiate Electric Vehicle charger installation journey.
  • Take full ownership of queries and find solutions fast.

๐Ÿ“‹ Requirements

  • Passion for customer service.
  • Adaptability and a love for change.
  • Clear communication and attention to detail.
  • Background in fast-paced customer service is a bonus.

โœจ Nice to Have

  • Background in operations environment.

๐ŸŽ Benefits & Perks

  • ๐Ÿ’ฐ Salary of ยฃ26,300
  • ๐Ÿ† Best company to work for in 2022
  • ๐Ÿ“ˆ Top 10 companies for senior leadership
  • ๐ŸŽ Employee benefits perk hub
  • ๐ŸŒ Fighting climate change mission

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Application Reviewยท 1 week
  2. 2Phone Screenยท 30 min
  3. 3Interviewยท 1 hour

๐Ÿšฉ Heads Up

  • Vague requirements focusing on attitude over skills.
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