3h ago

Enterprise Customer Success Manager

Mexico

~$100,000-$120,000 / yearest.

E
full-timesenior HybridRecruitment software

💼 About This Role

You'll lead strategic relationships with enterprise clients' leadership teams, acting as their trusted partner. You'll drive value through monthly and quarterly business reviews and identify upsell opportunities. This role offers impact on a category-defining company backed by top Silicon Valley investors.

🎯 What You'll Do

  • Build long-term value-based relationships with client leadership.
  • Deliver ROI communication through monthly and quarterly reviews.
  • Voice customer insights to product and tech teams.
  • Identify and execute account growth opportunities.

📋 Requirements

  • 3+ years experience managing enterprise account relationships.
  • Ability to create structure in ambiguous situations.
  • Strategic and analytical mentality.
  • Fluent English speaker.

✨ Nice to Have

  • Management consulting background.
  • Experience with cross-functional teams.
  • Native English speaker.

🎁 Benefits & Perks

  • 🧑🏽‍💻 Flexible remote-first work culture.
  • 📈 Stock options package.
  • 🏖️ 3 weeks vacation.
  • 🏥 $1500/year health insurance coverage.
  • 💆 Gympass wellbeing platform.
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