🛠 Tech Stack

💼 About This Role

You'll be the technical backbone of the Global Operations Center, bridging frontline engineers and platform teams. You'll drive operational maturity by developing runbooks, leading post-incident reviews, and turning reactive firefighting into proactive operations. This role offers the chance to shape the reliability of a cutting-edge GPU cloud platform.

🎯 What You'll Do

• Establish and enforce runbook quality standards with escalation criteria
• Lead post-incident reviews and drive systemic improvements
• Develop runbooks for shift teams to execute independently
• Serve as technical liaison between GOC and engineering

📋 Requirements

• 3+ years in infrastructure operations or SRE in data center/cloud
• Strong understanding of GPU compute infrastructure and Linux
• Experience building runbooks and incident management frameworks
• Familiarity with monitoring tools like Prometheus or Grafana

✨ Nice to Have

• Experience in GPU cloud or AI/ML infrastructure operations
• Background in NOC and SOC functions
• Scripting skills in Python or Bash

🎁 Benefits & Perks

• 📈 Stock Options
• 🏥 100% paid Medical, Dental, and Vision insurance
• 💼 401(k)
• 🏖️ Flexible PTO
• 👶 Parental Leave