Tech Stack

Description

You will provide technical direction and leadership for federal clients, defining architecture and design options while ensuring technical soundness and optimal design. You'll lead ServiceNow teams in designing and developing solutions, oversee development efforts, and collaborate with project managers and clients to ensure cohesive strategies. This role involves driving architectural scalability, reliability, and security, and contributing to all phases of the software development lifecycle.

Requirements

• ServiceNow Certified Technical Architect and/or ServiceNow Certified Master Architect
• Ability to obtain ITIL Certification within 30 days of onboarding
• Ability to obtain a Certified Scrum Master Certification within 30 days of onboarding
• 7+ years in a hands-on technical leadership/architect role, with at least 3+ years focused on ServiceNow
• Prior experience as a developer using JavaScript in ServiceNow
• General knowledge of CSDM in ServiceNow
• US Citizenship
• Must be able to obtain Public Trust clearance

Responsibilities

• Define architecture and design options/solutions, ensuring technical soundness and optimal design
• Drive architectural scalability, reliability, security, etc. and maintain alignment with mission goals
• Lead ServiceNow teams in designing and developing both out-of-the-box and custom solutions
• Oversee development efforts, enforce best practices, and champion code quality, security, and technical debt management
• Collaborate with project managers, clients, and developers to ensure cohesive strategies and effective execution across all phases of development, testing, and deployment
• Partner with leadership and clients to define challenges, risks, dependencies, and strategic outcomes
• Own technical architecture and design deliverables, including roadmaps, diagrams, and technical sessions
• Support product backlog refinement, planning, and prioritization activities
• Assist with escalated issues related to customized applications, security settings, workflows, and integrations
• Facilitate solution design sessions, code reviews, and advocate ServiceNow best practices
• Provide accurate work effort estimates for new projects and enhancements
• Contribute to all phases of the software development lifecycle using iterative methodologies