4h ago

Senior Service Account Manager

Sydney, Australia

$120,000-$160,000 / year

J
full-timeseniorData Storage

💼 About This Role

You'll manage and enhance customer relationships for Everpure's largest accounts, driving post-sales and support activities. Your core impact is orchestrating the customer experience to ensure successful deployment and operation of Everpure solutions. This role stands out as a trusted advisor on a team reshaping the data storage industry.

🎯 What You'll Do

  • Drive customer relationships and act as primary post-sales contact.
  • Coordinate status calls and report on health and performance.
  • Manage service delivery including inventory and best practices.
  • Advocate customer requirements with product management and engineering.

📋 Requirements

  • Proven experience in a customer-facing role in the technology industry.
  • Strong project management skills coordinating multiple projects.
  • Excellent executive-level communication and stakeholder management.
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