3h ago

Customer Success Manager, SMB

Austin, TX
full-timemid Remotereal estate technology

Tech Stack

Description

You will manage and grow relationships with SMB clients, ensuring they achieve their business goals using Qualia's real estate technology. You'll drive revenue growth through consultative sales and provide exemplary support.

Requirements

  • Significant experience in SMB and strategic account management or direct sales
  • Ownership and growth of top accounts
  • Consultative, relationship-driven sales approach
  • Good listener who can communicate value proposition
  • Technical fluency; Salesforce experience preferred

Responsibilities

  • Develop SMB accounts into high-value customers and advocates
  • Quarterback complex software implementations for top accounts
  • Work with onboarding team to build strong relationships from start
  • Design processes and tools to scale account management
  • Collaborate with product team to improve user experience
0 views 0 saves 0 applications