18h ago
Sr. Provider Customer Success Manager - Enterprise Accounts
Remote, USA
$118k-$132k / year
full-timesenior Remotehealthcare
๐ Tech Stack
๐ผ About This Role
You'll serve as a trusted advisor to healthcare provider organizations, ensuring optimal adoption of PointClickCare technology. You'll drive performance improvement and build long-term strategic relationships. This role offers the chance to work with enterprise accounts and leverage healthcare domain expertise.
๐ฏ What You'll Do
- Manage strategic partnerships with clients as main liaison
- Proactively pinpoint opportunities for enhancing customer performance
- Cultivate collaboration among affiliated clients
- Craft narratives on product utilization to illustrate ROI
๐ Requirements
- 2-5 years healthcare experience in health systems or hospitals
- Exposure to healthcare organizations
- Strong communication and organizational skills
- Experience with CRM tools
โจ Nice to Have
- Clinical delivery or applications experience
- Experience with SaaS or EHR
- Entrepreneurial spirit
๐ Benefits & Perks
- ๐ฏ Strategic client partnerships
- ๐ฅ Healthcare industry impact
- ๐ Performance-based growth
- ๐ง Continuous learning opportunities
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter Callยท 30 min
- 2Hiring Manager Interviewยท 60 min
- 3Panel Interviewยท 60 min
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