💼 About This Role

You'll lead enterprise customer relationships and drive adoption of Similarweb's digital intelligence platform. Your insights will help clients achieve business goals while mitigating churn risks. This role offers the chance to work with industry giants and be part of a public company that values innovation.

🎯 What You'll Do

• Lead and expand long-term customer relationships
• Provide actionable insights using Similarweb data
• Identify and mitigate churn risks proactively
• Develop subject matter expertise across product portfolio

📋 Requirements

• 5-6 years experience as a Customer Success Manager
• Solid understanding of digital marketing space and trends
• Client facing experience with strong relationship-building skills
• Analytical and consulting mindset to turn data into actionable stories

✨ Nice to Have

• Experience producing high-quality client-facing materials
• Team player with collaborative skills
• Critical-thinking and problem-solving abilities

🎁 Benefits & Perks

• 🏥 Medical, dental, and vision insurance
• 💰 401K plan with potential equity
• 📈 Employee stock purchase plan
• 🏖️ Paid sick and parental leave
• 🎯 Sales incentive plan with OTE up to $165,000

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical/Behavioral Interview· 60 min