15h ago
Customer Marketing Manager
United Kingdom
โจ $120k-$160k / yearest.
full-timesenior Remotesoftware
๐ผ About This Role
You'll build and scale the customer marketing function in a fast-growing, product-led B2B SaaS environment. You'll shape how customer stories and advocacy become strategic growth assets that drive pipeline, trust, and adoption. This role offers a rare chance to define systems, processes, and strategy from scratch in a remote-first, builder-driven culture.
๐ฏ What You'll Do
- Own and define end-to-end customer marketing strategy and scalable foundation
- Develop systems to identify, prioritize, and source high-impact customer stories
- Create customer-facing assets like case studies, testimonials, and reference materials
- Collaborate cross-functionally to align messaging and leverage customer insights
- Enable sales teams with customer proof materials for complex deal cycles
๐ Requirements
- Senior-level experience in Customer Marketing or Product Marketing in high-growth B2B SaaS
- Proven ability to build structured programs and operating models in evolving marketing functions
- Strong track record of transforming customer insights into high-impact marketing assets
- Experience working cross-functionally and influencing senior stakeholders without direct authority
โจ Nice to Have
- Familiarity with developer tools, AI, automation, or technical SaaS environments
- Experience building or scaling customer advocacy or reference programs
- Exposure to global, multi-region go-to-market organizations
๐ Benefits & Perks
- ๐ฐ Competitive compensation with equity
- ๐ Fully remote-first work environment
- ๐๏ธ Generous vacation and public holidays
- ๐ Annual learning and development budget
- ๐ง Access to cutting-edge AI tools with unlimited budget
๐จ Hiring Process
Estimated timeline: 3-5 weeks ยท AI estimate
- 1Recruiter Screenยท 30 min
- 2Hiring Manager Interviewยท 45 min
- 3Panel Interviewยท 60 min
- 4Offerยท 30 min
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