🛠 Tech Stack

💼 About This Role

You'll serve as the technical counterpart to Account Management teams, onboarding customers and implementing direct mail solutions using the Lob platform. You will build trusted partnerships to accelerate time-to-value and ensure successful deployment and adoption. This role offers the stability of a physical product with the growth of a profitable SaaS company.

🎯 What You'll Do

• Lead technical implementations for customer onboarding
• Consult with customers to document and validate technical requirements
• Manage multiple complex implementation projects to go-live
• Partner with Account Managers on customer expansions

📋 Requirements

• 3+ years of SaaS experience in an Implementation or Solutions Engineer role
• Technical proficiency on APIs and third-party integrations
• Working knowledge of CRM, CDP, or marketing automation tools

✨ Nice to Have

• Experience presenting to Marketing and Technical Professionals including Directors/VPs
• Deep experience with technical project management
• Logistics or Direct Mail experience

🎁 Benefits & Perks

• 🏖️ Remote work with 20-25% travel
• 💰 Equity and competitive benefits
• 📈 Profitability and strong product-market fit

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Phone Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical Interview· 60 min