4h ago

Enterprise Client Success Manager

US - Bay Area

$130k-$180k / yearest.

full-timeseniorhealthcare

💼 About This Role

You'll own Sully's most strategic clients, building executive trust and driving measurable ROI. You'll operate like a GM for your book of business, handling expansion and playbook building. Your work directly impacts improving patient care through AI-powered healthcare solutions.

🎯 What You'll Do

  • Own client relationships with C-suite and clinical leaders
  • Define success metrics and build adoption plans
  • Drive expansion and demonstrate ROI on key metrics
  • Build playbooks for high-value account consulting

📋 Requirements

  • 6+ years in client-facing roles serving C-suite/VPs/Directors
  • Evidence of creating trust and delivering results with executives
  • High-growth B2B startup or management consulting background preferred
  • Willingness to travel up to 20% for client meetings

✨ Nice to Have

  • Ex-founder experience
  • Metrics-driven with end-to-end ownership
  • Healthcare industry knowledge

🎁 Benefits & Perks

  • 🍕 Remote-friendly with flexible culture
  • 🚀 High autonomy and ownership in role
  • 🧠 Work with 60%+ ex-founders who have scaled companies
  • ❤️ Direct impact on doctors and patients
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