23h ago
Operations Analyst, Technology Vendor Management
Toronto, ON, Canada
โจ $60k-$80k / yearest.
full-timejunior Hybridfinance
๐ Tech Stack
๐ผ About This Role
You'll support day-to-day operations for Technology Vendor Management and Software Asset Management. You'll ensure vendor compliance and accurate software tracking using tools like ServiceNow. This role offers a chance to work with a challenger bank and influence asset management processes.
๐ฏ What You'll Do
- Process software requests within required service levels
- Maintain software asset records in ServiceNow
- Generate reports on software utilization and compliance
- Support vendor onboarding across systems
๐ Requirements
- Bachelor's degree in IT or related field
- 2 years experience in SAM or vendor management
- Proficiency in Microsoft Office suite
- Knowledge of SAM principles and practices
โจ Nice to Have
- Experience with VMware, ServiceNow, Microsoft Admin Portal
- Understanding of ITIL and IT service management
- Familiarity with cost management and optimization
๐ Benefits & Perks
- ๐๏ธ Competitive vacation package
- ๐ฅ Health and dental benefits
- ๐ RRSP matching
- ๐ป Hybrid work model
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Phone Screenยท 30 min
- 2Technical Interviewยท 60 min
- 3Hiring Manager Interviewยท 60 min
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