23h ago

Operations Analyst, Technology Vendor Management

Toronto, ON, Canada

โœจ $60k-$80k / yearest.

full-timejunior Hybridfinance

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll support day-to-day operations for Technology Vendor Management and Software Asset Management. You'll ensure vendor compliance and accurate software tracking using tools like ServiceNow. This role offers a chance to work with a challenger bank and influence asset management processes.

๐ŸŽฏ What You'll Do

  • Process software requests within required service levels
  • Maintain software asset records in ServiceNow
  • Generate reports on software utilization and compliance
  • Support vendor onboarding across systems

๐Ÿ“‹ Requirements

  • Bachelor's degree in IT or related field
  • 2 years experience in SAM or vendor management
  • Proficiency in Microsoft Office suite
  • Knowledge of SAM principles and practices

โœจ Nice to Have

  • Experience with VMware, ServiceNow, Microsoft Admin Portal
  • Understanding of ITIL and IT service management
  • Familiarity with cost management and optimization

๐ŸŽ Benefits & Perks

  • ๐Ÿ–๏ธ Competitive vacation package
  • ๐Ÿฅ Health and dental benefits
  • ๐Ÿ“ˆ RRSP matching
  • ๐Ÿ’ป Hybrid work model

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Phone Screenยท 30 min
  2. 2Technical Interviewยท 60 min
  3. 3Hiring Manager Interviewยท 60 min
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