17h ago
Agency Support Specialist
Brattleboro, VT
$38k-$45k / year
full-timejunior
๐ผ About This Role
You'll be the face and voice of The Richards Group, ensuring every guest and caller feels warmly welcomed. You'll provide outstanding customer service and build strong relationships across departments. This role offers annual performance bonuses and stock purchase opportunities.
๐ฏ What You'll Do
- Greet and assist clients, visitors, and guests professionally
- Operate multi-line phone system to direct calls
- Provide administrative support across departments
๐ Requirements
- High school diploma or equivalent
- Experience or willingness to learn multi-line phone systems
- Warm and friendly demeanor for customer-facing role
โจ Nice to Have
- Previous experience in a customer service role
- Familiarity with insurance industry
- Associates degree
๐ Benefits & Perks
- ๐ Annual Performance Bonus
- ๐ Stock Purchase Plan
- ๐ฅ Medical, Dental, Vision
- ๐ฐ 401(k) with matching
- ๐๏ธ Paid Time Off and Holidays
๐จ Hiring Process
Estimated timeline: 1-3 weeks ยท AI estimate
- 1Phone Screenยท 15-30 min
- 2In-Person Interviewยท 45-60 min
- 3Offerยท 1-2 days
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