17h ago

Agency Support Specialist

Brattleboro, VT

$38k-$45k / year

full-timejunior

๐Ÿ’ผ About This Role

You'll be the face and voice of The Richards Group, ensuring every guest and caller feels warmly welcomed. You'll provide outstanding customer service and build strong relationships across departments. This role offers annual performance bonuses and stock purchase opportunities.

๐ŸŽฏ What You'll Do

  • Greet and assist clients, visitors, and guests professionally
  • Operate multi-line phone system to direct calls
  • Provide administrative support across departments

๐Ÿ“‹ Requirements

  • High school diploma or equivalent
  • Experience or willingness to learn multi-line phone systems
  • Warm and friendly demeanor for customer-facing role

โœจ Nice to Have

  • Previous experience in a customer service role
  • Familiarity with insurance industry
  • Associates degree

๐ŸŽ Benefits & Perks

  • ๐Ÿ† Annual Performance Bonus
  • ๐Ÿ“ˆ Stock Purchase Plan
  • ๐Ÿฅ Medical, Dental, Vision
  • ๐Ÿ’ฐ 401(k) with matching
  • ๐Ÿ–๏ธ Paid Time Off and Holidays

๐Ÿ“จ Hiring Process

Estimated timeline: 1-3 weeks ยท AI estimate

  1. 1Phone Screenยท 15-30 min
  2. 2In-Person Interviewยท 45-60 min
  3. 3Offerยท 1-2 days
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