3h ago
Call Center Representative (Appointment Setter)
Remote
$35,360+ / year
full-time Remoteinsurance
Description
You will make outbound calls and take inbound calls from customers seeking insurance quotes, match them with insurance companies, and achieve performance targets. This role requires strong communication skills and a drive to meet goals in a fast-paced, scripted environment.
Requirements
- High School Diploma
- 2-3 years of call center experience (customer service or sales)
- Detail oriented with strong work ethic and integrity
- Excellent attendance and flexible schedule availability
- Technically savvy with own audio/video capable laptop/desktop for training
Responsibilities
- Handle high volume of outbound and inbound calls from insurance quote applicants
- Qualify callers and match them with appropriate insurance providers
- Follow scripts and processes to meet quality and performance metrics
- Achieve targets and continuously improve performance
- Work in a 100% remote home environment
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