💼 About This Role

You'll manage a portfolio of enterprise customers in the payment/crypto industry, driving upsell and renewal revenue. You'll build strategic account plans and negotiate terms to achieve >100% net retention. This role offers hybrid working and annual L&D budget.

🎯 What You'll Do

• Build strong relationships with key stakeholders in your account base
• Fully manage customers from onboarding to renewal and expansion
• Analyze utilization data and proactively mitigate renewal risk
• Develop net new business through upsell and cross-sell opportunities

📋 Requirements

• 5+ years account management experience selling SaaS solutions
• Payments and/or crypto experience
• Familiarity with compliance workflows
• Track record of quota overachievement (top 10% performer)

✨ Nice to Have

• Understanding of AML/KYC and forensics space
• Experience selling SaaS to Financial Services
• Interest in digital assets and crypto economy

🎁 Benefits & Perks

• 🏖️ 25 days annual leave + 8 US public holidays
• 💰 $1,000 L&D budget annually
• 🏠 $650 remote work budget
• 🏥 Comprehensive medical, dental, vision with generous premium contributions
• 👶 16 weeks fully-paid parental leave

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter screen· 30 min
2. 2Hiring manager interview· 45 min
3. 3Technical / role play interview· 60 min