🛠 Tech Stack

💼 About This Role

You'll own a portfolio of SMB customers, driving satisfaction, retention, and expansion for Perk's travel and spend platform. You'll build strategic partnerships and maximize platform value through consultative growth and data-driven QBRs.

🎯 What You'll Do

• Own a portfolio of top SMB customers
• Conduct Quarterly Business Reviews with actionable insights
• Identify upsell and expansion opportunities
• Act as a bridge between Sales, Product, and Support

📋 Requirements

• 3+ years in B2B Account Management or Customer Success
• Proven track record of hitting retention and expansion targets
• Exceptional presentation skills translating complex data

✨ Nice to Have

• SaaS experience preferred
• Additional European languages are a significant advantage

🎁 Benefits & Perks

• 💰 Competitive compensation and equity ownership
• 🏖️ 20 vacation days and 12 public holidays
• 🏥 Three medical plans with company contributions and HSA
• 👶 12-16 weeks paid parental leave
• ✈️ 20 Work from Anywhere days per year