1d ago
Floor Lead (Retail)
Chestnut St, San Francisco
$47.8k-$54.1k / year
part-timeretail
๐ Tech Stack
๐ผ About This Role
You'll drive store success by leading the sales floor team, ensuring exceptional customer experiences, and executing daily operations. You'll coach team members on Mejuri's Steps of Selling and maximize KPIs like conversion and sales. This role stands out for its leadership impact in a high-growth fine jewelry brand.
๐ฏ What You'll Do
- Lead by example in delivering exceptional customer experiences
- Drive team performance on KPIs including OPH, NPS, and SPH
- Participate in inventory cycle counts and order fulfillment
- Maintain visual merchandising standards and brand integrity
๐ Requirements
- Experience in a high volume retail environment
- Ability to stand for 8 hours and lift up to 50 lbs
- Availability to work evenings, weekends, and holidays
โจ Nice to Have
- Excellent organization and analytical skills
- Critical thinking ability to identify challenges and develop action plans
๐ Benefits & Perks
- ๐ฐ Monthly retail bonus program
- ๐ฅ Paid sick days
- ๐ Regular performance reviews
- ๐ Robust in-house retail learning program
- ๐ Generous product discount
๐จ Hiring Process
Estimated timeline: 2-3 weeks ยท AI estimate
- 1Recruiter Callยท 30 min
- 2Hiring Manager Interviewยท 45 min
- 3Offerยท 15 min
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