Description

You'll be the first point of contact for patients, managing scheduling, insurance verification, and intake to ensure a smooth, welcoming experience. This role is critical in shaping patient care and supporting daily operations at our infusion centers.

Requirements

• 1-3 years front desk or admin experience in healthcare
• High School Diploma or GED
• Knowledge of insurance verification and patient intake
• Proficiency in EHR/EMR and scheduling software
• Strong customer service and multitasking skills

Responsibilities

• Greet patients and visitors with warmth and professionalism
• Manage appointment scheduling, rescheduling, and confirmations
• Verify patient insurance and collect copays accurately
• Coordinate patient flow with clinical teams
• Maintain a clean and organized front desk and reception area