🛠 Tech Stack

💼 About This Role

You'll lead resident satisfaction and community engagement while supporting leasing and operations. Your core impact is managing crisis situations and reputation initiatives to foster a high-quality living experience. This role stands out with hands-on leasing support and social media campaign management.

🎯 What You'll Do

• Lead reputation management initiatives across review platforms and feedback channels
• Mediate and resolve resident complaints with empathy and professionalism
• Oversee leasing workflows and generate lease documents in Entrata
• Manage delinquency notices and financial backing follow-up support

📋 Requirements

• 2+ years of experience in property management, leasing, or resident services
• Strong interpersonal, conflict resolution, and customer service skills
• Familiarity with Entrata or similar property management software
• Proficiency in Microsoft Office and social media platforms

✨ Nice to Have

• Experience with crisis management
• Knowledge of Fair Housing regulations
• Background in student housing

🎁 Benefits & Perks

• 🏖️ Paid Time Off and Floating Holidays
• 🏥 Health, Dental, and Vision Insurance
• 💰 401k Matching
• 👶 Paid Parental Leave
• 📚 Learning reimbursement opportunities

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Offer· 15 min