8h ago
Customer Engineer
San Francisco, CA
$116k-$195k / year
full-timesenior Remotesoftware
๐ Tech Stack
๐ผ About This Role
You'll serve as a trusted technical advisor guiding new customers through the LangChain ecosystem, blending technical expertise with a passion for education and enablement. You'll accelerate developer success and shape best practices in AI agent engineering.
๐ฏ What You'll Do
- Lead onboarding engagements for new enterprise customers on LangSmith
- Create and deliver live, interactive training workshops
- Develop scalable enablement frameworks including tutorials and guides
- Act as voice of new user to inform product roadmap
๐ Requirements
- 5+ years in technical customer-facing role such as Enablement or Customer Success Engineer
- 2+ years focused on AI/ML applications or agents with Python proficiency
- Proven ability to create and deliver technical training programs
- Exceptional presentation and communication skills for diverse audiences
โจ Nice to Have
- Hands-on experience with LangChain, LangGraph, and LangSmith
- Proficiency with TypeScript/JavaScript
- Background in developer advocacy or education
๐ Benefits & Perks
- ๐ฅ Medical, dental, and vision coverage
- ๐๏ธ Flexible vacation
- ๐ฐ 401(k) plan
- ๐ Meals on in-office days
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter Callยท 30 min
- 2Technical Screenยท 60 min
- 3Panel Interviewยท 2 hours
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