17h ago
Senior Customer Success Manager
London
✨ $130k-$160k / yearest.
full-timesenior Hybridsoftware
💼 About This Role
You'll drive success for Enterprise customers in a hybrid London role at SafetyCulture. You'll act as a trusted advisor helping clients maximise platform value and achieve business goals.
🎯 What You'll Do
- Manage a portfolio of Enterprise customer relationships
- Drive platform adoption and value realisation
- Identify growth opportunities and collaborate with Sales
- Advocate for customers and influence product development
📋 Requirements
- 10+ years total work experience
- 5+ years in a customer-facing role with Enterprise customers
- Professional fluency in French and English
- Ability to build executive relationships
✨ Nice to Have
- Industry experience in Manufacturing, Transportation, or Logistics
- Experience with data tools for customer strategy
🎁 Benefits & Perks
- 💰 Competitive salary plus equity
- 🏠 Flexible working arrangements
- 📚 Professional development opportunities
- 🏋️ Wellbeing initiatives including fitness subsidies
- 🎉 Quarterly celebrations and team events
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