17h ago

Senior Customer Success Manager

London

$130k-$160k / yearest.

full-timesenior Hybridsoftware

💼 About This Role

You'll drive success for Enterprise customers in a hybrid London role at SafetyCulture. You'll act as a trusted advisor helping clients maximise platform value and achieve business goals.

🎯 What You'll Do

  • Manage a portfolio of Enterprise customer relationships
  • Drive platform adoption and value realisation
  • Identify growth opportunities and collaborate with Sales
  • Advocate for customers and influence product development

📋 Requirements

  • 10+ years total work experience
  • 5+ years in a customer-facing role with Enterprise customers
  • Professional fluency in French and English
  • Ability to build executive relationships

✨ Nice to Have

  • Industry experience in Manufacturing, Transportation, or Logistics
  • Experience with data tools for customer strategy

🎁 Benefits & Perks

  • 💰 Competitive salary plus equity
  • 🏠 Flexible working arrangements
  • 📚 Professional development opportunities
  • 🏋️ Wellbeing initiatives including fitness subsidies
  • 🎉 Quarterly celebrations and team events
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