🛠 Tech Stack

💼 About This Role

You'll leverage MCG content expertise to support complex customer engagements and drive optimal use of solutions. You'll partner with stakeholders to address challenges and recommend strategies. This role emphasizes mentoring and representing the team on strategic initiatives.

🎯 What You'll Do

• Support complex customers using MCG solutions
• Lead discussions with executives to drive strategy
• Monitor strategy effectiveness with dashboards
• Mentor Care Strategy Consultants

📋 Requirements

• 3+ years experience with MCG
• Experience in project management or implementation
• Associate's degree in nursing
• Active RN license

✨ Nice to Have

• Bachelor's degree
• Utilization Review experience
• National certification (CCM, ACM)

🎁 Benefits & Perks

• 💻 Remote work
• 🩺 Medical, dental, vision, life, disability insurance
• 📈 401K retirement plan
• 🏝️ 15 days PTO + personal days
• 👶 8 weeks paid parental leave + 10 weeks bonding leave

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter call· 30 min
2. 2Technical interview· 60 min
3. 3Offer· 1 day

🚩 Heads Up

• Requires MCG experience + MCG certification within 6 months (insular)
• 50-80% travel required despite being remote
• Role mixes customer support, mentoring, and industry events (diffuse)