1d ago

Flash Pass Program Manager

Gurnee, Illinois, United States

$50k-$53k / year

full-timemedia

๐Ÿ’ผ About This Role

You'll partner with Six Flags park leadership to support day-to-day virtual queue operations and premium service delivery, ensuring seamless guest experiences and driving in-park revenue. You'll collaborate with front-line teams and corporate staff to optimize processes and resolve issues in real time.

๐ŸŽฏ What You'll Do

  • Serve as liaison with Six Flags department managers to coordinate operations and updates.
  • Lead training sessions on virtual queue systems and sales strategies.
  • Engage with guests, monitor queues, and resolve operational issues in real time.
  • Analyze metrics and guest feedback to prepare reports and improve efficiency.

๐Ÿ“‹ Requirements

  • 2 years of management experience in amusement/theme park or operations management.
  • Strong communication and leadership skills.
  • Ability to manage technology systems and provide basic technical support.
  • Availability to work weekends and holidays.

โœจ Nice to Have

  • Theme park/attractions industry experience.

๐ŸŽ Benefits & Perks

  • ๐Ÿ–๏ธ 4 weeks PTO (increasing with tenure)
  • ๐Ÿฅ Group dental and vision with optional supplemental insurance
  • ๐Ÿ‘ถ Parental leave (6 weeks paid) and family benefits including surrogacy/adoption support
  • ๐Ÿ“š Unlimited LinkedIn Learning access
  • ๐Ÿ’ฐ 401k with employer matching

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter Callยท 30 min
  2. 2Hiring Manager Interviewยท 45 min
  3. 3Final Interviewยท 45 min
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