1d ago
Flash Pass Program Manager
Gurnee, Illinois, United States
$50k-$53k / year
full-timemedia
๐ผ About This Role
You'll partner with Six Flags park leadership to support day-to-day virtual queue operations and premium service delivery, ensuring seamless guest experiences and driving in-park revenue. You'll collaborate with front-line teams and corporate staff to optimize processes and resolve issues in real time.
๐ฏ What You'll Do
- Serve as liaison with Six Flags department managers to coordinate operations and updates.
- Lead training sessions on virtual queue systems and sales strategies.
- Engage with guests, monitor queues, and resolve operational issues in real time.
- Analyze metrics and guest feedback to prepare reports and improve efficiency.
๐ Requirements
- 2 years of management experience in amusement/theme park or operations management.
- Strong communication and leadership skills.
- Ability to manage technology systems and provide basic technical support.
- Availability to work weekends and holidays.
โจ Nice to Have
- Theme park/attractions industry experience.
๐ Benefits & Perks
- ๐๏ธ 4 weeks PTO (increasing with tenure)
- ๐ฅ Group dental and vision with optional supplemental insurance
- ๐ถ Parental leave (6 weeks paid) and family benefits including surrogacy/adoption support
- ๐ Unlimited LinkedIn Learning access
- ๐ฐ 401k with employer matching
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter Callยท 30 min
- 2Hiring Manager Interviewยท 45 min
- 3Final Interviewยท 45 min
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