2h ago

Bilingual Patient Services Representative (Remote, Spanish Speaking)

Sacramento, California
full-time RemoteHealthcare

Description

You will directly outreach and engage individuals with serious mental illness, substance use disorder, or high medical needs, helping them access whole-person care. This role involves building trust and relationships to connect underserved populations with clinical, behavioral, and social support.

Requirements

  • Bilingual Spanish speaking
  • Highly motivated and empathic
  • Willingness to think creatively
  • Experience or interest in serving underserved populations
  • Comfort with remote and occasional on-site work

Responsibilities

  • Outreach and engage individuals with SMI/SUD, homelessness, or high medical needs
  • Build trust and relationships to connect patients with care
  • Perform 2-3 on-site visits per month
  • Collaborate with interdisciplinary care team
  • Support whole-person care model
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