💼 About This Role

You'll lead the concierge team at a luxury residential property in Washington, DC, ensuring residents feel welcomed and safe. Your core impact is delivering exceptional customer service and overseeing daily front desk operations.

🎯 What You'll Do

• Greet and respond to resident requests and inquiries
• Address resident concerns per customer service standards
• Manage multiple phone lines and direct calls appropriately
• Create monthly concierge schedule and find shift coverage

📋 Requirements

• High school diploma or GED
• Related experience as a concierge or strong customer service background
• Ability to work under pressure
• Strong organizational skills and attention to detail

✨ Nice to Have

• Knowledge of Yardi
• Flexibility to work evening and weekend shifts

🎁 Benefits & Perks

• 💰 Competitive salary ($20-$24/hr)
• 🎓 Tuition reimbursement
• 🚆 Commuter benefits
• 🏖️ PTO
• 🌈 Diverse and inclusive work culture

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

1. 1Application· 15 min
2. 2Phone Screen· 30 min
3. 3Interview· 1 hour