6h ago
Director, Partner Onboarding and Activation
Canada
โจ $160k-$200k / yearest.
full-timelead Remotesoftware
๐ Tech Stack
๐ผ About This Role
You'll own and optimize the end-to-end partner onboarding journey from contract to activation, driving operational excellence and scalable onboarding programs in a fast-paced SaaS environment. This remote leadership role combines strategy, cross-functional collaboration, and measurable impact.
๐ฏ What You'll Do
- Lead end-to-end partner onboarding and activation journey.
- Develop scalable onboarding strategies for different partner profiles.
- Oversee onboarding operations, metrics, and process optimization.
- Coordinate cross-functional collaboration across sales, product, and support.
- Drive partner activation milestones including migrations and platform adoption.
๐ Requirements
- 7โ10+ years in Customer Success or Partner Enablement within SaaS.
- Proven experience managing leaders or senior specialists across teams.
- Strong strategic and operational capabilities with scalable program design.
- Exceptional communication and stakeholder management skills.
โจ Nice to Have
- Knowledge of Microsoft CSP programs, NCE, MCA, or GDAP.
- Experience in high-growth organizations and scaling operations.
- Fluency in both English and French.
๐ Benefits & Perks
- ๐๏ธ Fully remote work environment with flexible arrangements.
- ๐ฐ Competitive compensation with annual reviews.
- ๐ด Flexible vacation policy and wellness-focused time off.
- ๐ Ongoing training and career growth support.
- ๐ข Inclusive culture with virtual and in-person team activities.
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter Screenยท 30 min
- 2Hiring Manager Interviewยท 45 min
- 3Panel Interviewยท 60 min
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