3h ago

Patient Care Coordinator

Pinole, CA | Walnut Creek, CA | Orinda, CA

$47.8k-$56.2k / year

full-timehealthcare

💼 About This Role

You'll be the first point of contact for patients at a busy specialty dental practice, ensuring every visit starts with a warm welcome and efficient check-in. Your work directly impacts the patient experience by coordinating front office operations across multiple locations. This role offers exposure to a collaborative healthcare environment with opportunities for professional growth.

🎯 What You'll Do

  • Welcome patients and maintain accurate patient records
  • Answer and redirect incoming calls and messages
  • Keep front desk tidy and stocked with necessary materials
  • Check, sort, and forward emails and maintain files

📋 Requirements

  • 1-2 years of proven experience as a front desk representative or relevant position
  • Familiarity with office machines (e.g., fax, printer)
  • Strong communication and people skills
  • High school diploma

✨ Nice to Have

  • Customer service orientation
  • Problem-solving skills
  • Desire to help patients

🎁 Benefits & Perks

  • 🏥 BCBS Medical, Dental & Vision coverage
  • 💰 401(k) plan with match options
  • 🏖️ Paid Time Off
  • 🐾 Pet Insurance Coverage
  • 🛡️ Short-term & Long-term Disability, Life Insurance

📨 Hiring Process

Estimated timeline: 1-3 weeks · AI estimate

  1. 1Phone Screen· 30 min
  2. 2In-Person Interview· 60 min
  3. 3Offer· 1-2 days
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