3h ago
Patient Care Coordinator
Pinole, CA | Walnut Creek, CA | Orinda, CA
$47.8k-$56.2k / year
full-timehealthcare
💼 About This Role
You'll be the first point of contact for patients at a busy specialty dental practice, ensuring every visit starts with a warm welcome and efficient check-in. Your work directly impacts the patient experience by coordinating front office operations across multiple locations. This role offers exposure to a collaborative healthcare environment with opportunities for professional growth.
🎯 What You'll Do
- Welcome patients and maintain accurate patient records
- Answer and redirect incoming calls and messages
- Keep front desk tidy and stocked with necessary materials
- Check, sort, and forward emails and maintain files
📋 Requirements
- 1-2 years of proven experience as a front desk representative or relevant position
- Familiarity with office machines (e.g., fax, printer)
- Strong communication and people skills
- High school diploma
✨ Nice to Have
- Customer service orientation
- Problem-solving skills
- Desire to help patients
🎁 Benefits & Perks
- 🏥 BCBS Medical, Dental & Vision coverage
- 💰 401(k) plan with match options
- 🏖️ Paid Time Off
- 🐾 Pet Insurance Coverage
- 🛡️ Short-term & Long-term Disability, Life Insurance
📨 Hiring Process
Estimated timeline: 1-3 weeks · AI estimate
- 1Phone Screen· 30 min
- 2In-Person Interview· 60 min
- 3Offer· 1-2 days
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